Press Releases

Hickenlooper, Bennet, Neguse, Pettersen Statement on USPS Inspector General’s Report on Mail Service in Colorado Mountain Towns

Dec 6, 2023

Lawmakers Urge USPS To Implement Report’s Recommendations Immediately

WASHINGTON – Colorado U.S. Senators John Hickenlooper and Michael Bennet and Colorado U.S. Representatives Joe Neguse and Brittany Pettersen released the following statement on the U.S. Postal Service (USPS) Inspector General’s report on mail service in Colorado’s mountain towns.

The USPS Office of Inspector General initiated the audit after Colorado lawmakers, customers, local leaders, and members of the media called attention to serious deficiencies in mail service, package delivery, facility conditions, customer service, and related issues in Colorado mountain towns.

This report confirms what we already knew to be true – that the unreliable and inadequate mail service in our mountain towns has resulted in unacceptable delays and gaps in service for rural Coloradans communities. 

Over the past two years, we have repeatedly raised the serious concerns of Coloradans to the U.S. Postal Service. We are pleased to see the USPS Office of Inspector General heed our call to address the root causes of the poor mail service in our mountain towns. We urge USPS to swiftly implement the report’s recommendations and will work with them to ensure they do so.” In February, Hickenlooper and Bennet invited Postmaster Louis DeJoy to tour a USPS facility in Colorado to see firsthand the ongoing service and delivery challenges that Coloradans experienced. In March, Hickenlooper and Bennet met with DeJoy. During the meeting, DeJoy committed to improving service quality in Colorado.


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